TF Con

I canceled a sale after issuing the invoice. Now what?

TF Con · July 07, 2026
⚠️ Rules, prices and deadlines may change. Confirm today's values with the TF Con team.

It can be resolved, but you're racing against the clock. An invoice can only be canceled within a certain window, and that window varies quite a bit depending on the state and the type of invoice. In many states it's 24 hours after issuance, but in others it's quite different. Once the deadline passes, the approach changes and it may become a reversal or return invoice. That's why it's essential to let us know the moment the sale falls through. TF Con confirms the current deadline for your case and handles the cancellation correctly so you don't pay tax on something you didn't sell.

Still have questions? Talk to TF Con.
Our team helps you from start to finish, with support in English, Portuguese and Mandarin.
Chat on WhatsApp

← See all questions and answers

Related questions

I made a sale and my customer asked for an invoice. How does it work with you in practice? What's the difference between NF-e and NFS-e? I always get confused. I forgot to pay a tax and it's already overdue. Is it the end of the world? Is there something to file every month? How do you notify me?